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The FCL-918 lock has been used normally for more than a month, and the bolt cannot be locked when the door is closed, and the door cannot be opened even by swiping the card.
2017-11-30 13:20
Details of the problem:

Hello, the FCL-918 lock has been used normally for more than a month, when the door is closed, the tongue cannot be locked, and the door cannot be opened by swiping the card, what will be the problem? How to solve it?

Expert answer:

Hello!

The first step is to check whether the power supply is working properly.

The second step is to check whether the card reader is damaged.

The third step is to check whether there is strong magnetic interference around the card reader.

If the above steps are eliminated, the card reader still cannot read the card, the following fault causes can be determined: The card reader device will generate some static electricity when used for a period of time, the accumulation of static electricity for a long time will cause excessive power consumption, the shorter the use time, the problem that the card reader will age too quickly.

Solve the problem: Before installation, choose a high-quality, high-power dedicated power supply for access control, if this happens after use, power the electric lock and the card reader separately, and add a power supply to the card reader separately.

The reading speed of the access control card reader is slow, and the sensing distance is getting closer. Troubleshooting:

Step 1: Whether the card reader is installed on metal.

Step 2: Whether to swipe in and out. For example, check the distance between the two card readers if you swipe in and out.

Cause of failure: If the card reader is mounted on metal, part of the radio waves emitted by the card reader is shielded by the metal because the metal has a shielding function. If you enter and exit the card, the same problem will occur if the two card readers are installed too close, the two readers emit radio waves at the same time, and the mutual interference of the radio waves will cause slow card reading, if the distance is too close, the card will not be read.If none of the above methods solve the problem, please contact the corresponding salesperson and send it back to the manufacturer for repair.

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