The card is normal, but the door won't open what’s the problem?
2017-10-26 11:07
Details of the problem:

After installing your FC-198E, when you swipe the card, the light will be on. There is a beating of a relay on the access controller, but the electric lock cannot open, what’s the problem?

Expert answer:

Hello, thanks for using our products. There are two situations on FCL-198E. One is that the lock has any problem. Two, the wrong wiring. Please check the line carefully according to the wiring diagram. If any problem, welcome to ask our company, and we will arrange a technician to reply you.

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