Details of the problem:
We chose your company’s FC-198E access controller, Wiegand 26 card reader, FC-901 access control power supply and magnetic lock. During installation and debugging, something like this occurred: FC-198E access controller can open the door with the exit button, but the Wiegand 26 card reader cannot open the door after swiping the card, what is the matter and how to solve it?
Expert answer:
Hello, FC-198E access controller has been rigorously tested and verified when it leaves the factory, It is absolutely feasible for our FC-198E access controller to support an external card reader. The door cannot be opened by swiping the card: then you must first check whether the Wiegand 26 reader voltage is too low and whether the wiring is abnormal, is the communication distance between Wigan 26 card reader and FC-198E access controller too long?
Note: The voltage of the Wiegand card reader cannot be lower than 9V, the WG0 and WG1 of the Wiegand card reader cannot be connected reversely, the communication distance between the Wiegand card reader and the FC-198E access controller cannot exceed 30 meters.
