Details of the problem:
Hello, we installed your company’s FC-198E access controller, after using it for a long time, we forgot the management password and the door opening password. Is there any way to retrieve the management password and door opening password or clear the management password and door opening password?
Expert answer:
Hello, our company's FC-198E access controller is not a networked device, so the management password and door opening password cannot be directly obtained, only by restoring the factory settings can you clear the management password and door opening password. You can do this by the following methods:
1. Enter the management state (command: * + management password + #)
2. Restore factory settings (7 0 #)
Attached: Disassemble the base of the device, there is a reset button on the back of the device, press and hold the reset button for 3•5 seconds to complete the factory reset!
