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FCL-918M electric door lock, after installing the remote control module, the remote control can unlock, but the card swipe does not respond, what is the problem?

Details of the problem:

Hello, FCL-918M smart electric door lock, after installing the remote control module, the remote control can unlock, but the card does not respond, what is the problem? How should it be solved?

Expert answer:

Hello, first of all, please make sure that the card has been issued successfully.

The latest remote control has four buttons, A button: wireless unlock; B button: electric lock arming. C button: disarm/unlock/stop alarm. D button: lock electric lock.

Press the C button of the remote control, put the card on the reader head and swipe the card, check if there is a beeping sound, if there is no response, replace the reader head.

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