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The control board is directly connected with a notebook, and the FCARD3500T cannot search for the device

Details of the problem:

Hello, why is the FCARD3500T unable to search the device when the control board is directly connected to the notebook? How should it be solved?

Expert answer:

Hello, thanks for using our access control products, the solution is as follows:

The first step, please disable the wireless network card of the notebook and change the IP address of the computer to 1 network segment.

The second step, please check whether the TCP/IP communication is normal.

If you can’t solve your problem, you can also add our technical support QQ: 2880150932

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