Details of the problem:
Hello, the pedestrian Triple Turnstile, the swiping stick can be rotated when entering, but the swiping roller can't rotate when it comes out, is there a solution?
Expert answer:
Hello, thanks for using the Triple Turnstile products.
First, make sure that after swiping the card on the access control board, there is a door opening signal to the main board of the three roller gate. You open the data monitoring of the FCARD3500T one card pass management software, and then swipe your card to see if the data monitoring has a card number and the display allows to pass. Then, short-circuit the left and right two terminals on the main board of the Triple Turnstile to see if the rollers can rotate. Finally, check whether the wiring inside the Triple Turnstile is loose or connected incorrectly.
