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FCARD3500T access control one card pass management software, open the LED screen monitoring, when swiping the card, the data on the screen will not change

Details of the problem:

Hello, FCARD3500T access control one card pass management software, what is the reason why the data on the screen will not change when the LED screen is turned on and the card is swiped? How should it be solved?

Expert answer:

Hello, the LED function must remain in the "data monitoring" or "area monitoring" interface to display data normally, if the monitoring interface is maintained and there is no data change, please check whether the communication between the computer and the control board is normal.

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