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Offline access controller, after inserting the card issuer in the computer and installing the driver, the FCARD3500T software writes the setting card and prompts that the card issue...

Details of the problem:

Hello, after the offline access control has inserted the card issuer in the computer to install the driver, the FCARD3500T software writes the setting card and prompts that the card issuer is not detected, what is the cause?

Expert answer:

Hello, please check the port in the device manager to see if there is a serial port displayed. If it still does not work, please replace the USB serial port of the computer.

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