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FC-9088E has been used normally for a period of time, press the fingerprint, the device prompts thank you, but does not open the door

Details of the problem:

Hello, the FC-9088E fingerprint access controller has been used normally for a period of time, press the fingerprint and the device prompts thank you, but it does not open the door, what can cause it? How should it be solved?

Expert answer:

Hello, you can open the FCARD3500T one card pass management software --- "data monitoring", whether it is allowed to pass. Then check whether the power supply is working properly. If it is not resolved after inspection, please consult our technical service personnel. Want to know more FC-9088E product parameters can click here: Fingerprint Access Control

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