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The number of departments in the FCARD3500T software LED screen, swiping the card will not change, what is the cause

Details of the problem:

Hello, the number of departments in the LED screen of the FCARD3500T software will not change when swiping the card, what is the cause?

Expert answer:

Hello, I suggest you watch the second half of the LED screen tutorial video and follow the steps of the video to set the parameters

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